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The 920-362 exam, officially titled Communication Server 1000 Rls.6.0 Platform Architecture and Upgrade, evaluates your understanding of Nortel's CS 1000 platform architecture and upgrade strategies. It's designed for IT professionals working with Nortel communication solutions.
This exam is ideal for system engineers, implementation specialists, and support professionals involved in Nortel CS 1000 deployments.
The 920-362 is a specialized exam under Nortel certification programs focusing on a specific product and version: Communication Server 1000 Release 6.0.
To validate your skills in platform architecture, software and hardware components, and upgrade procedures for Nortel CS 1000 Rls. 6.0.
Nortel was acquired by Avaya, and while the certification ecosystem has evolved, many employers still recognize Nortel certifications in legacy system environments.
The official exam code is 920-362.
Typically, the exam includes 55 to 65 multiple-choice questions.
You’ll have 90 minutes to complete the exam.
You need a score of at least 70% to pass.
The exam mainly features multiple-choice and multiple-answer questions that test both theoretical knowledge and practical application.
Topics include:
Yes, it includes questions that simulate real-life scenarios around upgrades and configurations.
Absolutely. Software compatibility and interoperability between releases is a key focus area.
Yes, especially in the context of upgrading to Rls. 6.0.
technology standards and protocol for ip telephony solutions
TESTED 13 Sep 2025
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